What payment methods and credit cards are accepted?
Cash payments are accepted at all stores.
The following credit cards are accepted: Visa, Mastercard, JCB, American Express, Diners Club International. (Please note that this may vary by store, so please inquire at the register for details.)
Could you provide details about transportation options?
We have detailed directions available for walking, train, bus, and car routes. Please visit our Access page for more information on transportation options.
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What are your business hours?
Specialty stores: 10:00 AM - 9:00 PM
Restaurants: 11:00 AM - 11:00 PM
Open every day of the year
*Please note that hours may vary by store.
Do specialty stores have regular closing days?
Generally, there are no regular closing days, but certain stores may have their own scheduled closing days.
I left something behind inside the mall. What should I do?
Please contact the Information Service Center by phone for inquiries (we do not accept emails). We will transfer your call to the appropriate staff.
Contact Information:
Phone: To be determined (10:00 AM - 9:00 PM)
Can I rent a stroller?
Strollers are available for babies from 1 month to 3 years old (for children weighing up to 20 kg).
Please feel free to use the strollers available at the entrances and exits inside the mall.
What should I do if there's a language barrier?
Please ask the staff at the Information Service Center.
Can I use Wi-Fi inside the mall?
We're sorry, but we do not offer Wi-Fi services.
Do you have Tax-free shopping?
We have both Tax-free and non-Tax-free stores.
For detailed information, please check our Tax-free Stores page.
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Can you ship internationally?
We're sorry, but we do not offer international shipping services.
Please tell me about the parking fees.
The parking lot is open 24 hours a day, 365 days a year, with a capacity for approximately 800 vehicles.
Parking fees are as follows:
・First 90 minutes after entry: Free
・180 minutes (3 hours): Free with purchases of 1,000 yen or more
・240 minutes (4 hours): Free with purchases of 3,000 yen or more
・For parking exceeding 4 hours: 200 yen per 60 minutes, with a maximum daily charge of 700 yen